In the previous post I referred to the ‘New Normal’ and what it might mean for water industry suppliers. Today I cover the question of what success will mean in the new normal.
The new normal prediction means that we are very unlikely to return to a repeat of the boom years of profitability.
So what success will mean is:
- Firstly being ahead of the competition – across a balanced scorecard of key benchmark indices as as well as less tangible factors such as innovation and people development
- Being profitable and having the funds to selectively invest in winner projects as well as organic growth
- Achieving sustainable improvements that leave you well positioned for the future e.g. innovation, training, organisation and process improvements
So having defined success the question is how do we achieve it?
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