Photo source: Ofwat
Extreme weather events such as the 2007 Gloucestershire floods led to the flooding of many water and sewerage assets and left 350 000 consumers without water supplies for 16 days. It brought into sharp relief the threat to our normal way of life that extreme weather events pose. Since then there has been significant investment in ‘resilience’ reducing the risk of service disruption.
Ofwat’s latest focus report on resilience is to be welcomed. Its central argument is that risk should be looked at not in terms of asset failure but on the effect on service to people. Taking a customer based approach has to be right. Who cares if a critical pump fails provided the water supply can still be maintained from another source?
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